“Do I need one chatbot, or multiple chatbots? Oh, and how does this whole chatbot thing really work, when customers are browsing on my website?”
Those are fantastic questions. Plus, we get them all the time. So we dove in, and answered all of them.
Not only does Chris answer how many chatbots you need, he explains what’s called chatbot “flow,” which is the word the industry uses for the entire chatbot customer experience.
The best part? you and Chris will go over it all in plain English.